Need help with Cadence? We're a small team and read every message.
Contact: [email protected] — we typically reply within a few days.
The app isn't reading my sleep / exercise data.
Make sure you've granted health permissions — iOS: Settings → Privacy & Security → Health → Cadence; Android: Health Connect → app permissions. No watch? You can log everything by hand.
My evening reminder didn't arrive.
Check that notifications are enabled for Cadence in your device settings. On Android, also allow exact alarms and exclude Cadence from battery optimization.
How do I delete my data?
All your habit data lives on your device — uninstalling Cadence deletes it. For anonymous analytics deletion, email [email protected] with the subject "Cadence data deletion".
Privacy policy: Cadence — Privacy Policy
수면·운동 데이터가 안 읽혀요.
건강 권한을 허용했는지 확인하세요 — iOS: 설정 → 개인정보 보호 및 보안 → 건강 → Cadence / Android: Health Connect → 앱 권한. 워치가 없어도 직접 입력으로 기록할 수 있어요.
저녁 알림이 안 와요.
기기 설정에서 Cadence 알림이 켜져 있는지 확인하세요. Android는 정확한 알람 허용 + 배터리 최적화 예외도 필요해요.
데이터를 삭제하려면?